TERMS & CONDITIONS
The full amount is payable at the time of booking a course or workshop to confirm a place. Consent forms must be completed by parents/carers attending any course at Little Steps Baby Massage and Mother Wellbeing and emailed with the signed terms and conditions before the start of the course. It is the responsibility of the parent/carer to inform the instructor of any changes to the consent form on a weekly basis. Payments are made via the website's booking system.
If you cancel a pre-booked course or workshop giving two or more weeks’ notice of the start of the course or workshop, a full refund will be given.
Cancellation within two weeks of the course start date or withdrawing during a course is classed as a cancellation and no refund will be given for remaining classes. I reserve the right to cancel a course/workshop if there is a problem with the venue or the class size. In the event of cancellation made by Little Steps baby Massage and Mother Wellbeing a full refund will be given.
Additional Covid-19 policy
All classes are dependant on Government guidelines. In case of changes in Government guidelines or any future lockdown, please be aware dates may change or you may be offered online classes as an alternative (held via Zoom), no fees are returned.
Absence due to sickness
Refunds/discounts are not given for sessions missed within a course due to sickness. We can however arrange for you to attend the next available course that has spaces, so that you can catch up on any missed classes.
Photographs will only be taken of you and your baby if you have agreed by signing the consent. Any photographs taken in the classes will be used for advertising and marketing purposes only. We will never take photographs of your baby during massage when they are fully naked, only when they are wearing a nappy and/or clothes and only if you have given your consent. Parents are permitted to take photographs of their child but only their child during classes.
Your contact information and family details will not be shared with any third parties. I reserve the right to update fees and terms and conditions in the future.
Cancellation policy of massage treatments
For all appointments there is a minimum of 24 hours cancellation period required.
If you are not able to attend your treatment you have booked, please give me at least 24 hours notice or the full the cost of the treatment will be payable, if you do not attend on your appointment the full fee applies.